The new real-time, AI-backed emergency call center translation tool could help residents and first responders, according to ...

Motorola Solutions has bought HyperYou, a startup whose AI solution aims to help emergency call centers handle nonemergency calls. Terms were not disclosed. The acquisition of HyperYou brings together ...

The city of Durango and La Plata County have settled a yearlong dispute over 911 services and related funding. The two governments signed two agreements last month outlining the terms for shared use ...

OKLAHOMA COUNTY, Okla. (KFOR) — It’s a big win for emergency response in Oklahoma County as its new 911 Call Center officially opened up Thursday afternoon with a ribbon-cutting. The new Oklahoma ...

More Twin Cities area metro counties are embedding social workers into 911 call centers to field calls from those struggling with problems like mental health, homelessness and substance use. One is ...