Enterprise Connect 2026 is presented with support from its sponsors, including Amazon Web Services, Dialpad, RingCentral, Zoom, Cisco, Five9, Genesys, Infobip, Miratech, NICE, Vonage, Bandwidth, ...

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

The new multicloud offering from AWS and Google Cloud does not involve deploying servers and compute capacity within one another's data centers; instead, AWS has been integrated into the Google Cross ...

FAIRFIELD, N.J.--(BUSINESS WIRE)--#1111managedconnectivity--11:11 Systems (“11:11”), a managed infrastructure solutions provider, today announced the availability of 11:11 Managed Connectivity for AWS ...

Since its debut at Enterprise Connect 2017, AWS has released new functionality for its cloud contact center solution, Amazon Connect, with regular cadence. Beginning in 2018, contact center market ...

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eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...

SEATTLE--(BUSINESS WIRE)--Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Connect, a self-service, cloud-based contact center service that makes it easy ...