Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is transforming customer and employee engagement capabilities for more organizations ...
The COVID-19 pandemic exposed a looming crisis in healthcare accessibility that has made organizations like Engagent Health increasingly important, and they have chosen Avaya (NYSE: AVYA) for the ...
“Avaya OneCloud UCaaS and CCaaS provide digital communications for flexible, reliable, and secure government operations, giving agencies best-in-class tools and resources to meet and exceed the needs ...
RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and partner Infotrans Group, have created a ...
RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), today launched Avaya OneCloud™ for Service Cloud on Salesforce AppExchange, empowering customers to connect Avaya OneCloud™ to Salesforce ...
Backed by record-breaking OneCloud ARR, the UC powerhouse has teamed with Microsoft to expand the reach of its flourishing contact center business and is also re-entering the networking space via a ...
Avaya and Microsoft have expanded their global partnership by pairing the Avaya OneCloud portfolio with Microsoft Azure. Building on the success of Avaya OneCloud Contact Center as a Service (CCaaS) ...
With AI-powered contact center to manage workloads, DHL Supply Chain sees double-digit increase in agent retention rate. Based in Singapore, DHL Contact Center Services provides logistics solutions ...
Communications software maker Avaya Holdings Corp. has acquired CTIntegrations LLC to expand the capabilities of its OneCloud product suite, which stands at the center of the company’s plan to move to ...
In an era of the Great Resignation, market leaders across the globe realize that it's never been more important to build better employee experiences. These companies also understand that the only way ...
The digital transformation of retail shopping brings many of the benefits of e-commerce into brick-and-mortar, and results are just as disruptive. Composable software is a system design principle that ...
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