GAITHERSBURG, Md.--(BUSINESS WIRE)--Symago, a leading provider of Interactive Voice Response (IVR) solutions, announced today the entry of SymRx™, a complete IVR solution for pharmacies, into Epic’s ...

Angel Multimodal delivers the industry's first truly multimodal input and output experience, enabling users to switch between different input and output methods with just a simple tap—and toggle back ...

Chrysalis Software has announced the first in a series of packaged IVR applications aimed at reducing implementation lead time and overall costs for customers. Chrysalis Software has announced the ...

Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, today announced that its IVR Advantage™ payment solution is now available in ...

Zappix, a provider of visual interactive voice response (IVR) technology for smartphones, now offers out-of-the-box, multilanguage support and localization, allowing companies to provide visual IVR ...

Many firms are trying to determine the best ways to effectively implement self-service applications. Several have added Web-based tools and mobile apps to their customer- interaction portfolio.

While interactive voice response (IVR) systems have remained a staple for call centers, their use has been declining gradually with the emergence of other types of customer service, especially through ...

NASHVILLE, Tenn., Jan. 17, 2019 /PRNewswire/ -- Bright Pattern, leading provider of easy-to-use enterprise omnichannel cloud contact center software for innovative companies, announced today at ...

NEW YORK, April 9, 2013 /PRNewswire/ — Communication technology leader Plum Voice has launched a tool that addresses the escalating business need to improve voice applications, refine customer service ...

Click-to-connect applications will replace IVR applications over time as multi-modal communications takes off. Click-to-connect applications will replace IVR applications over time as multi-modal ...

RevSpring announced their IVR solution is available in the Epic App Orchard. Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, ...