ROI by using call center QA and psychometrics to tie training-driven behavior change to measurable business outcomes, like ...

Tone at the top and appropriate deployment of personnel are among the most important indicators of a quality audit, according to a survey of CPA firms performed by the AICPA. The Practice Monitoring ...

New research published this month shows the key role quality improvement programs play in ensuring hospitals can adequately fight one of the biggest public health threats facing our country: stroke.

SAN FRANCISCO--(BUSINESS WIRE)--Cerebral Inc., a leading online mental health care service platform, implemented several proactive initiatives to continue providing the highest quality clinical care ...

Signaling how serious lawmakers are about boosting quality of life in the military, the leaders of the House Armed Services Committee unveiled a bill Thursday focused on improvements to troops' lives ...

COLORADO SPRINGS, COLO. — What gets measured gets done. When you analyze what you’re doing in a quantitative way, you identify opportunities you didn’t know you have. If that sounds like a simplistic ...

The plane manufacturer said it would add additional inspections, including at the supplier of a panel that blew off during a recent Alaska Airlines flight. By Niraj Chokshi Boeing said Monday that it ...

A new policy review published in The Lancet Oncology and led by Ian Tannock and Madeline Pe, together with an international team of oncologists, statisticians, patients and patient-reported outcomes ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Data quality in the modern economy, where data-driving action is critical to business ...