Events can powerfully remind leaders and employees of the company’s culture and goals. The right presentations can uplift ...

Starting a motivational speaking business is easy in terms of overhead costs, but difficult as it relates to building authority and demand for your services. Motivational speaking requires practice ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. If you’ve been following my work, you know I’m a customer ...

I was recently asked while a panelist at a cannabis education conference, “What is the most common mistake clinicians make when using motivational interviewing?” My immediate answer was that too many ...