The bank’s interim chief executive says ‘this issue should never have happened’, but warns it may take time to process claims ...

Over 30,000 estates could not be accessed due to an error identifying all of a late customer's NS&I products.

Treasury-backed savings giant NS&I will start contacting the estates of deceased customers next week as it prepares to pay ...

Bereaved families could be in line for thousand of pounds of compensation from National Savings & Investments (NS&I) after the government-backed bank admitted failing to trace accounts of dead ...

NS&I is expected to reunite tens of thousands of bereaved families with up to £476 million, after an investigation found the government-backed savings bank had lost track of some deceased customers’ ...

Families hit by the National Savings and Investments (NS&I) savings scandal will not pay inheritance tax on money that is rightfully theirs, the pensions minister has announced.

Costs for the UK government-owned National Savings & Investments’ (NS&I) digital transformation programme have increased by £1.3bn since the project began, according to a National Audit Office (NAO) ...

Some of the changes from NS&I will take effect immediately ...

NS&I has refreshed its range of fixed-term 'British Savings Bonds' by adding a two-year and a five-year option, alongside its existing three-year bond. However, you can still earn more from the ...