ScotRail has been ordered to withdraw claims that it offers the "cheapest tickets" on its website after a watchdog ruled this was misleading. In August, adverts on its journey planner claimed it was ...

ScotRail travellers are facing disruption due to a "track defect", meaning that some trains will be cancelled.

ScotRail has introduced a temporary timetable in a bid to avert disruption to services amid a pay dispute with staff. The rail operator will slash about 600 services from Wednesday in a bid to ...

TP (ex- Teleperformance), a global leader in digital business services, has been awarded a new multi-year contract by ...

Peak fares are to be abolished for the winter by ScotRail, with the operator hoping to “encourage people to ditch the car and travel by train”. From 2 October 2023 until the end of March next year, ...

A BUSY railway route has been blocked this evening due to a train fault. The line at Singer station in Clydebank, West ...

A MAJOR update on ScotRail’s timetable chaos has been issued – with bosses revealing when they expect services to run as normal. A bitter train driver pay dispute, which started last month, has left ...

An Abellio ScotRail train at Edinburgh station. Credit: Geof Sheppard. ScotRail has launched a customer contact WhatsApp service in a bid to improve passenger satisfaction. The instant multi-platform ...

ScotRail is set to outsource its complaints team to a French-owned conglomerate despite the train operator being brought back under public control. Passengers chasing a refund for a late or cancelled ...

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ScotRail is asking customers if they support ending the blanket ban on drinking alcohol on its services, amid a claim it is "unworkable". The online survey comes more than three years after it was ...