Century Pools, a family-owned pool construction company serving Northern California since 1964, has introduced a complimentary 3D design service that allows homeowners to visualize their dream pools ...
Zapier reports on Agentic AI, a system of interconnected AI agents collaborating to autonomously achieve complex goals with ...
Verizon’s AI customer service, powered by Google Gemini, is frustrating customers and employees alike, according to posts on ...
The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...
OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...
A new customer representative will be introduced at a town bus station following the closure of its information office. Swindon Bus Station is in its last few weeks of operations until the new Fleming ...
A “longtime” Hertz customer says he is “done” with the car rental company after he claimed that the AI-powered damage detection system improperly flagged a nonexistent mark on the vehicle — even ...
Microsoft co-founder Bill Gates has briefly returned to the startup world, stepping in to work a shift in customer service for his youngest daughter Phoebe Gates’ fashion tech venture, Phia. In a ...
While mostly hoping to slash the agency, there is one part of the Internal Revenue Service where President Trump is seeking to significantly add staffing: customer service. While the White House is ...
In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...
When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...
Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...
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