The Secrets of Hostage Negotiators | Scott Tillema | TEDxNaperville
18:21
YouTubeTEDx Talks
The Secrets of Hostage Negotiators | Scott Tillema | TEDxNaperville
Can you have a productive conversation with someone when you both disagree? Learn the secrets to negotiation and conversation from a police hostage negotiator. Sergeant Scott Tillema is a FBI trained hostage negotiator, spending over 7 years as a negotiator with NIPAS-EST, the largest multi-jurisdictional municipal SWAT team in the United ...
1.3M viewsDec 6, 2016
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